Topic

B2B Marketing

Insights and notes grouped by this theme.

Marketing Technology

The shiny new thing

Return your investment

Marketing folks tend to get easily distracted by the shiny new piece of tech or process and it's for a good reason. I believe that we are always looking for that next thing that makes us do the job better. the pressures to improve conversions or get coverage higher has us looking as evidenced by the 8,000 or so marketing technologies available. In this post we'll explore just why we (I) keep an eye out with examples.

Read insight
AI & Automation

AI in Marketing

Redefining the Future of Engagement

AI is transforming marketing by enabling marketers to work smarter, faster, and more strategically. From analyzing vast datasets to predicting customer behavior and personalizing content, AI tools like ChatGPT and NotebookLM are revolutionizing how businesses engage their audiences. By automating repetitive tasks, optimizing ad placements, and delivering tailored customer experiences, AI not only improves efficiency but also boosts ROI.

Read insight
Product & UX

Rethinking Live Chat: Is it Time for a More Focused Approach

Live chat functionality has long been a popular feature on websites, providing users real-time assistance. However, this tool isn’t without its challenges. Often, live chat is perceived as a support tool, but what if it could be more than that? In this blog post, we explore the idea of a new live chat experiment that uses generative AI to boost engagement and conversions among a specific audience – those interested in downloading open-source or free products.

Live chat works better when it has a job instead of a vague ambition. Put it where intent is high, use AI to support the human, and it stops being a decorative widget and starts helping conversion.

Read insight