Posts in Buyer Experience

When Your Prospect Knows More Than You

Modern buyers do not wait for marketing to educate them anymore. Before they ever talk to your company, they have already read the docs, compared competitors, watched demos, asked peers, scanned communities, and used AI to do their homework. By the time you meet them, they may know your category, your claims, and your weak spots surprisingly well.

May 5, 2026

Stop doing dumb marketing

If you’re still running your 2023 marketing playbook in 2026—celebrating content volume, bragging about impressions, and pointing at a funnel diagram like it’s a historical artifact—you’re not behind. You’re just asleep. Your buyers moved on. Your tech stack learned how to think. And AI is doing parts of your job now—just not the parts you should’ve been doing in the first place. This isn’t an article. This is your intervention.

January 20, 2026